Returns & Exchanges

At NeuEve, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't a perfect fit, you can return or exchange unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging and drop off the parcel at any authorized carrier location within 7 days of receiving your label.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.